How Much Should You Invest for New Leads in Your Business?
Posted in Joint Venture Marketing Success, Online and Info Marketing on June 7th, 2011 by MaryKay – Be the first to comment
Your business can grow – aka: make more money – only 1 of 2 ways:
- #1 Sell Existing Products/Services to New Customers
- #2 Sell New Products/Services to Existing Customers
That’s it. There is no other way to grow your business than those two options.
While it is true, #1 Getting New Customers, requires more resources (time and money) than selling more stuff to existing customers, it is also true that unless you get new customers, eventually, you won’t have any customers to re-sell to, because one thing is absolutely certain – people will leave your list. Further, even in businesses with back ends that go on and on, as an info-business, your customer is at some point going to outgrow your offers.
Marketing Challenge: Identify the average customer life-span and average customer value for your business. Can you improve it? How?
It is essential for both maintaining your current revenue AND for growth that you place a high value on those things that bring you new prospects, leads and customers and invest accordingly. Stuff like:
- SEO
- Adwords / Facebook ads
- Banner Ads
- Ezine Ads
- Print media ads
- Article Marketing
- PR
- Blogging
- Social Media Networking
- In-person Networking
- Affiliates and Joint Venture partners garnered “organically”
- Affiliate Networks
- Joint Venture Brokering
Each of the options requires an investment of either time or money or both. If it’s dirt cheap on the $$$ side, it will surely use up a big chunk of your time. If it’s done-for-you and costs you little or nothing on the clock, expect to pay a premium, which just might be worth it! How do you know?
Marketing challenge: Know how much a lead is worth to your business with this formula.
- Know your lead/customer ratio – in other words if you have 8500 on your list and 920 of those have bought something from you at some time then your ratio is 9.2. In other words, on average, you must secure just over 9 leads for you to have a new customer.
- Know how long it takes on average for a lead to become a customer – let’s say in your business it’s 45 days.
- Know how much money on average a first time buyer spends with you – let’s make it $60
- Know how much money on average a new customer spends with you in their first year – for our example, $425
- Divide #3 by #1 to determine how much your lead is worth initially (for this example within 45 days): $60/9.2 = $6.52 per lead.
- Divide #4 by #1 to determine how much that lead is worth after 1 full year with you: $425/9.2 = $46.20
How quickly you need to re-coup your investment determines how much you should invest in generating leads in your business!
In the example above, if I want to make absolutely sure I get my investment back quickly because I don’t have a lot of surplus cash hanging around, I might choose to set my per lead budget under the $6.52 I’ve calculated it to be worth after 45 days. I’ll probably choose activities like Article Marketing, educate myself on simple SEO or online PR strategies, and devote time to intentional and targeted social media. I might create a new promotional offer – a free tele-class or webinar and invite my current customers and others I know serving my niche to become affiliates and promote it in exchange for an affiliate commission.
If your cash flow is not as restrictive, and/or the average value per lead is high, then you’ll be well served by investing significantly more in your lead generation and by having someone else do the actual leg work so you stay focused on increasing your average customer value with higher ticket back end products and services.
One of the most cost effective done-for-you ways to add lots of leads is by engaging a joint venture broker. How much you can expect to pay and what to look for in a jv broker will be the topic of my next post.
Mary Kay Morgan is founder of AffiliateWealthPartners.com the only affiliate and joint venture resource exclusively serving the needs of the conscious business community. Sign up now for our FREE membership into our Affiliate Community and gain access to our library of affiliate tutorials and to our approved list of high integrity, proven affiliate opportunities.









